Urology of Virginia PLLC, Suffolk 23435
Urology • Suffolk, VA
Ratings by platform
- Birdeye: 4.4 out of 5 stars (240 reviews)
- Healthgrades: 4.3 out of 5 stars (for Dr. Lawrence Volz) (19 reviews)
What patients say
Patients praise
- Some individual doctors within the practice are rated highly for bedside manner and clinical care
- Routine procedures or specific experiences noted as successful by some patients
Common complaints
- Significant difficulty contacting the office by phone (long hold times, inability to reach staff)
- Frequent scheduling issues and administrative disorganization (appointments canceled without notice, lost bookings)
- Long wait times for appointments and follow-up care
- Concerns regarding staff communication, professionalism, and responsiveness
In patients' words
"I do not recommend this place if you are able to go somewhere else do yourself a favor and do it right now. Deceiving staff, called multiple times, trying to get in touch with the office manager with no luck."
— Birdeye review"3 years, countless appointments and tests and I am no better. Hard to contact. 4 different providers over the year. A waste of time."
— MapQuest/Yelp review"I like Dr Volz very much but he has relegated office visits to a nurse practitioner whom I do not trust."
— Healthgrades review of Dr. Lawrence VolzMore clinics in Suffolk
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