Urology of Virginia - Innovators in comprehensive urological ...
Urology • Suffolk, VA
Ratings by platform
- Birdeye (Google): 4.4/5 (240)
- Yelp and Healthgrades: 1.0 to 1.5/5 (Multiple small samples (2 each))
What patients say
Patients praise
- Some patients noted in-person staff can be polite
- Individual doctors occasionally received praise
Common complaints
- Difficulty reaching the office via phone
- Scheduling errors and poor communication regarding appointments
- Long wait times for appointments
- Unprofessional staff experiences
- Lack of follow-up on tests and results
In patients' words
"Deceiving staff, called multiple times, trying to get in touch with the office manager with no luck. They will do anything and everything to reroute your call and to prevent you from reaching anyone in that office."
— Birdeye patient review"As a medical professional, I am appalled at the way this practice functions! ... seeing your cancer diagnosis on your online chart but not being contacted by anyone except for an automated call!!"
— Healthgrades patient reviewMore clinics in Suffolk
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