MinuteClinic at CVS at 13777 PEARL RD., STRONGSVILLE, OH ...
Urgent Care • Strongsville, OH
Ratings by platform
- Official CVS Website/MinuteClinic Locator: 4.6 - 4.7 out of 5 stars (based on clinic-specific platform data) (~150-250+ reviews (platform-dependent))
- UrgentCare.Directory (via Google): 2.9 out of 5 stars (30 reviews)
- Local.US-Info: 3.0 out of 5 stars (43 ratings)
What patients say
Patients praise
- Convenient walk-in access for minor health needs and vaccinations
- Professional, kind, and compassionate care from some providers and staff members
- Efficient service for straightforward health issues by some practitioners
- Easy-to-use online appointment scheduling for some patients
Common complaints
- Long wait times, even with appointments
- Rudeness or unprofessional behavior from staff/providers
- Frustrations with pharmacy prescription refill processes and delays
- Instances where patients were turned away due to scope of practice limitations
- Scheduling issues including double-bookings and failed vaccine appointments
In patients' words
"The provider was fantastic. Polite, helpful, explained everything thoroughly and used great customer service. Well done."
— CVS MinuteClinic Patient Review"Pharmacy customer service is terrible, rude, and unattended. One of the worst pharmacy customer service experiences I've ever experienced."
— LocalityBiz Review"Horrendously long wait even with an appointment. It was 2.5 hours to get a school physical for a 4 year old. There was zero sense of any urgency."
— CVS MinuteClinic Patient Review"Didn't receive expected help, came home untreated, told me to schedule appt with Primary Doctor and just left, was talking to me like they don't care and didn't explain what's going on"
— MapQuest ReviewMore clinics in Strongsville
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