Cleveland Clinic Rheumatology
Rheumatology • Strongsville, OH
Ratings by platform
- Cleveland Clinic Provider Profile (Deshawn Jones, CNP): 4.8 to 4.9/5 stars (237 ratings)
- Cleveland Clinic Provider Profile (Dr. Shailey Desai, MD): 5.0/5 stars (286 ratings)
What patients say
Patients praise
- thorough and knowledgeable providers
- attentive and empathetic patient care
- excellent communication and responsiveness via MyChart
- professional and kind staff members
Common complaints
- reports of appointment cancellations due to specific diagnoses (e.g., fibromyalgia)
- concerns regarding communication and office intake processes
In patients' words
"Dr. Jones was very professional and thorough in her recommendations for my treatment. It was out first appointment. She showed concern and listened to my concerns. She was also very prompt in responding to my questions on MyChart. I am very pleased that she is my doctor."
— Cleveland Clinic Provider Profile (Deshawn Jones, CNP)"I waited over a month for my appointment and they canceled it because they stated I have fibromyalgia and that’s not treated there... I can’t believe Cleveland clinic can refuse someone like this."
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