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Rheumatology in Strongsville, OH - Find a Provider

RheumatologyStrongsville, OH

★★★★★4.9/5850 reviews across 4 platforms

Ratings by platform

  • Cleveland Clinic Provider Site (Deshawn Jones, CNP): 4.8 out of 5 (235 ratings, 19 reviews)
  • Cleveland Clinic Provider Site (Dr. Shailey Desai, MD): 5.0 out of 5 (286 ratings, 57 reviews)
  • Cleveland Clinic Provider Site (Dr. Judith Manzon, MD): 5.0 out of 5 (329 ratings, 72 reviews)
  • Healthgrades (Average for 22 specialists): 4.0 out of 5

What patients say

Patients praise

  • Providers are often described as attentive, thorough, and good listeners
  • Patients appreciate clear explanations of diagnoses and treatment options
  • Many providers receive high star ratings (often 4.8 to 5.0) on major provider platforms
  • Convenience of location and professional staff interactions in clinical settings

Common complaints

  • Administrative issues such as appointment scheduling, cancellations, and long wait times
  • Reports of poor communication or lack of empathy from some staff members
  • Instances of refusal to treat specific conditions (e.g., fibromyalgia)
  • Isolated complaints about pharmacy staff or facility staff conduct

In patients' words

"I love Dr Jones! She really listens and helps you make the right decision."

Cleveland Clinic Patient Review

"I didn't choose all 5's to hurry through the survey. I chose all 5's because the doctor was really excellent at explaining my diagnosis and possible treatments."

Cleveland Clinic Patient Review

"Alla Model office is full of disgusting people. I waited over a month for my appointment and they canceled it because they stated I have fibromyalgia and that’s not treated there."

Online Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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