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Strongsville Family Health and Surgery Center - Cleveland Clinic

Surgery CenterStrongsville, OH

★★★★☆3.6/5124 reviews across 3 platforms

Ratings by platform

  • Google: 3.6/5 (122)
  • Apple Maps: 3.3/5
  • Birdeye: 3/5 (2)

What patients say

Patients praise

  • Convenient location and accessible hours
  • Facility is generally described as clean and well-organized
  • Some positive experiences with efficient, polite staff and helpful clinical care

Common complaints

  • Long or inefficient wait times, especially for Express Care services
  • Perceived rudeness or lack of empathy from staff and some clinicians
  • Difficulty with appointment scheduling and check-in processes
  • Dissatisfaction with diagnostic accuracy or treatment recommendations

In patients' words

"At this point a large man came out and threatened me. He used the word [censored] about 17 times. Then he refused to give me the prescriptions I did have waiting there."

ComplaintsBoard.com

"Gave up on the idea I was getting anywhere with her and shut down. Took her recommendation of treatment and waked out thinking I need to just off myself or deal with my psoriasis for the rest of my life as it is."

Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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