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Cleveland Clinic - Strongsville Family Health & Surgery Center - BlueHive logo

Cleveland Clinic - Strongsville Family Health & Surgery Center - BlueHive

Surgery CenterStrongsville, OH

★★★★☆3.6/5124 reviews across 3 platforms

Ratings by platform

  • Google: 3.6/5 stars (122 reviews)
  • Apple Maps: 3.3/5 stars
  • Birdeye: 3/5 stars (2 reviews)

What patients say

Patients praise

  • Convenient location and modern facility
  • Professional and knowledgeable medical staff, particularly with specific pediatric doctors
  • General cleanliness and organization of the facility
  • Helpful for routine medical needs and lab services

Common complaints

  • Reported long wait times for Express Care and appointments
  • Issues with appointment scheduling processes and communication
  • Negative experiences with staff interactions, including rude behavior or lack of empathy
  • Concerns regarding procedures and treatment quality in specific instances

In patients' words

"IMPOSSIBLE to make an appointment. You call the number, you get transferred to someone, who transfers you to the main appointment call center, who has to transfer you somewhere else, and then the call just disconnects."

A-Better-Place.com User Review

"My kids love Doctor Nolan! She always takes the time to put the kids at ease. Appointments are easy to make and get in quickly."

Yelp User Review

"The word [censored] slipped out. At this point a large man came out and threatened me. He used the word [censored] about 17 times. Then he refused to give me the prescriptions I did have waiting there."

ComplaintsBoard.com User Report

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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