Strongsville Family Health and Surgery Center - Cleveland Clinic
Pediatrics • Strongsville, OH
Ratings by platform
- Google: 3.6 out of 5 stars (122 reviews)
- Birdeye: 3 out of 5 stars (2 reviews)
- Apple Maps: 3.3 out of 5 stars
What patients say
Patients praise
- Convenient location at Southpark Center
- Some staff members, particularly specific doctors, are praised for being professional and attentive
- Facility is generally described as modern, clean, and well-organized
- Appreciation for the breadth of specialties available under one roof
Common complaints
- Long wait times even with appointments or prior check-in
- Dissatisfaction with billing and perceived unnecessary fees for virtual or express care visits
- Poor communication from staff and doctors regarding treatment or check-in procedures
- Negative experiences with staff interactions in express care and pharmacy departments
In patients' words
"I would give a 0 star if I could. I did a virtual visit for my son, paid $65, which was pointless because they still wanted me to bring him in to get a test... Complete lies. Don’t waste your money or time."
— a-better-place.com review"My kids love Doctor Nolan! She always takes the time to put the kids at ease. Appointments are easy to make and get in quickly."
— Yelp review"At this point a large man came out and threatened me... He told me to leave. I had screws installed in my foot. I needed the pain meds from the doctor... I did not get the man name."
— ComplaintsBoard.com complaintMore clinics in Strongsville
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