Strongsville Medical Center
Internal Medicine • Strongsville, OH
Ratings by platform
- Birdeye (aggregating Google reviews): 3.2 out of 5 stars (50 reviews)
What patients say
Patients praise
- Efficient and quick service mentioned by some patients
- Friendly and helpful interactions with specific staff members or clinicians
- Positive experiences with urgent care services for children
- Clean and well-equipped facility
Common complaints
- Reports of long wait times for appointments and lab work
- Staff incompetence or poor customer service at the registration desk
- Difficulty reaching specific departments via the automated phone system
- Concerns regarding staff turnover and perceived lack of quality care
In patients' words
"The main phone line answering hub makes it impossible to contact who you are looking for. They have no live operator and the message tree is insane."
— Mappca"I can only review the lab because I have only come for bloodwork, but both times I ran into incompetence from the staff and issues in registration. What should be an easy in and out took well over 40min."
— Birdeye"I'm happy to say that the entire experience was fantastic thanks mostly to the staff we encountered... the doctor was upbeat and friendly. Most of all, the assistant or nurse that triaged us was amazing."
— MappcaMore clinics in Strongsville
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