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Strongsville Family Health & Surgery Center

Internal MedicineStrongsville, OH

★★★★☆3.6/5124 reviews across 3 platforms

Ratings by platform

  • Birdeye: 3.0/5.0 (2 (Birdeye))
  • Google: 3.6/5.0 (122 (Google))
  • Apple Maps: 3.3/5.0

What patients say

Patients praise

  • Cleanliness and modern facility environment
  • Convenient location and scheduling options
  • Professionalism of staff and efficiency of lab services in some instances

Common complaints

  • Long wait times, particularly in Express Care
  • Dissatisfaction with check-in procedures and communication failures
  • Concerns regarding the effectiveness of virtual visits and subsequent in-person requirements
  • Complaints about specific clinical interactions and perceived lack of attention or care

In patients' words

"I would give a 0 star if I could. I did a virtual visit for my son... pointless because they still wanted me to bring him in... Complete lies. Don’t waste your money or time with the Cleveland clinic."

A-Better-Place.com

"The staff was efficient and polite in helping me get logged in. The wait was short and the nurses and doctors were all amazing."

Yelp (via Birdeye/aggregated sources)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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