Spry Senior Strongsville - MetroHealth
Geriatrics • Strongsville, OH
Ratings by platform
- Yelp (MetroHealth System overall): 2.3/5 stars (129 reviews)
- Trustpilot (MetroHealth System overall): 2.2/5 stars (Not explicitly total count provided, indicated as 'Poor')
What patients say
Patients praise
- Dedicated, attentive, and empathetic care from providers
- Providers take extra time to listen and explain medical information
- Coordinated care and ease of access to specialty services through MetroHealth
- Community-focused approach tailored to seniors 58+
Common complaints
- General dissatisfaction with administrative processes (appointment scheduling/cancellations) at the parent organization, MetroHealth
- Reports of poor communication and issues with billing or insurance at MetroHealth
- Concerns regarding unprofessional staff interactions at some MetroHealth-affiliated sites
In patients' words
"Dr. Rosenberg’s always empathetic and looks me in the eyes. He goes beyond just ‘What are your symptoms?’ He wants to know what I’m feeling so he can figure out why I may be feeling it."
— Spry Senior patient testimonial"She’s so thorough with test results and explaining things—and she really listens. After my appointment, I couldn’t wait to tell friends who were also tired of long waits and limited time with their doctor."
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