Strongsville Family Health and Surgery Center
ENT Clinic • Strongsville, OH
Ratings by platform
- Google Reviews: Approximately 3.5 to 3.6 out of 5 stars (Varies by platform (e.g., ~122–139 reviews on Google))
- Yelp: 3.0 out of 5 stars (17 reviews)
What patients say
Patients praise
- Clean and modern facility
- Convenient location and easy parking
- Some staff members and individual doctors are praised for being professional and helpful
- Efficiency in certain departments like the lab
- Ease of online scheduling and check-in for some patients
Common complaints
- Long wait times, particularly in Express Care
- Unprofessional or rude staff interactions, especially at registration desks
- Billing concerns and high costs for routine services
- Dissatisfaction with the virtual visit and follow-up processes
- Communication issues, such as unreturned phone calls
In patients' words
"Absolutely disgusted at this method of robbing people of $. If you can’t/ don’t want to diagnose anyone under the age of 18 then don’t even see young patients virtually."
— Patient review via a-better-place.com"Registration was very rude and unkind, they sit there behind the desk like you’re a nuisance to them with a scowl on their face."
— Patient review via ussleepclinics.com"I was able to check in online. The staff was efficient and polite in helping me get logged in. The wait was short and the nurses and doctors were all amazing."
— Patient review via MapQuest/YelpMore clinics in Strongsville
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