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DOCS Dermatology

Dermatology • Strongsville, OH

★★★★★4.7/5537 reviews across 2 platforms

Ratings by platform

  • Google: 4.7/5 (537 reviews)
  • Yelp/MapQuest aggregate: 3.0/5

What patients say

Patients praise

  • Friendly and caring staff
  • Clean facilities
  • Efficient routine care/yearly scans for some patients

Common complaints

  • Long wait times for scheduled appointments
  • Rigid policies regarding late arrivals for appointments
  • Issues with finding the office location/building entrance
  • Poor customer service/rudeness from some administrative staff
  • Requirements for upfront deposits from established patients

In patients' words

"My third time here for a yearly scan. No problem with wait time. The entire staff is very friendly and caring. The facility is extremely clean."

— Yelp Reviewer Georgetta B.

"I don't understand why a doctor's office would give you an appointment for a certain time, and then make you sit and wait for over half an hour. This happens every time I have been here..."

— Yelp Reviewer Linda A.

"At check-in (10:01), the staff refused to let me see the doctor, saying I was 'over 10 minutes late' (11 minutes). One of the receptionist was extremely rude... I hope they remember that empathy matters..."

— Aggregated review from Promallu

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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