
DOCS Dermatology
Dermatology • Strongsville, OH
Ratings by platform
- Google: 4.7/5 (537 reviews)
- Yelp/MapQuest aggregate: 3.0/5
What patients say
Patients praise
- Friendly and caring staff
- Clean facilities
- Efficient routine care/yearly scans for some patients
Common complaints
- Long wait times for scheduled appointments
- Rigid policies regarding late arrivals for appointments
- Issues with finding the office location/building entrance
- Poor customer service/rudeness from some administrative staff
- Requirements for upfront deposits from established patients
In patients' words
"My third time here for a yearly scan. No problem with wait time. The entire staff is very friendly and caring. The facility is extremely clean."
— Yelp Reviewer Georgetta B."I don't understand why a doctor's office would give you an appointment for a certain time, and then make you sit and wait for over half an hour. This happens every time I have been here..."
— Yelp Reviewer Linda A."At check-in (10:01), the staff refused to let me see the doctor, saying I was 'over 10 minutes late' (11 minutes). One of the receptionist was extremely rude... I hope they remember that empathy matters..."
— Aggregated review from PromalluMore clinics in Strongsville
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