Strongsville Medical Center | Southwest General Health Center
Cardiology • Strongsville, OH
Ratings by platform
- Birdeye: 2.6/5 (294 reviews)
- Momentary Labs/CMS HCAHPS: 3/5 stars (1,283 patients (HCAHPS survey))
- Yelp: 2.5/5 (64 total reviews across 16 locations)
What patients say
Patients praise
- Nurse communication proficiency
- Efficiency of procedures (e.g., colonoscopies)
- Attentive and helpful staff reported by some patients
- Timeliness of specific medical services reported by some patients
Common complaints
- Long wait times in the emergency/urgent care settings
- Staff demeanor (e.g., rude registration personnel)
- Cleanliness issues reported in patient surveys
- Concerns regarding communication efficacy (e.g., medicine/discharge info)
In patients' words
"The staff has always been super helpful and attentive. The wait time is so quick even during the pandemic. I do not know why people have any bad reviews... I am super picky and this place is THE best!"
— a-better-place.com review"The lady at registration was extremely rude. Rolling her eyes at every question we answered... You do not treat people like that especially in the medical field. Will not be going back to this location ever again"
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