Strongsville Family Health and Surgery Center - Cleveland Clinic
Cardiology • Strongsville, OH
Ratings by platform
- Urgent Care Directory: 3.6/5 stars (122 reviews (Google))
- Birdeye/Google: 3/5 stars (2 reviews)
- Apple Maps: 3.3/5 stars (Unspecified count (Apple Maps))
What patients say
Patients praise
- Professional and efficient lab services
- Clean and organized facility
- Convenient location and access to various specialties under one roof
- Some providers praised for taking time with patients
Common complaints
- Rudeness or lack of empathy from some staff and practitioners
- Long wait times in Express Care
- Communication issues regarding appointments and check-ins
- Management perceived as disrespectful by some staff/patients
- Issues with pharmacy services and prescription handling
In patients' words
"The lady behind the counter kept saying I do not know... After she said I don’t know the 10th time... a large man came out and threatened me. He used the word [censored] about 17 times. Then he refused to give me the prescriptions..."
— ComplaintsBoard.com"My kids love Doctor Nolan! She always takes the time to put the kids at ease. Appointments are easy to make and get in quickly."
— Yelp"I scheduled a routine mammogram... I was told yes [that I could bring my service dog]—because, of course, that’s the law. Fast forward to the appointment, where the technician immediately decided to audition for “Most Creative Misinterpretation of the ADA.”"
— Birdeye/Google ReviewMore clinics in Strongsville
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