About Austen Riggs | Open Residential Psychiatric ...
Clinical Social Work • Stockbridge, MA
Ratings by platform
- Yelp, Google, and third-party local directories: Varies widely from very high to very low (1/5 to 5/5) (Limited, typically found on third-party aggregation sites like uscompanies.net and Yelp)
What patients say
Patients praise
- Highly regarded for its unique psychodynamic approach to therapy
- Open, campus-like setting perceived as empowering and distinct from traditional locked psychiatric units
- Focus on patient autonomy and understanding the meaning behind symptoms
- Many alumni report life-changing, positive outcomes and personal growth
- Supportive community environment and emphasis on relationships
Common complaints
- High financial cost and requirement for significant pre-payment
- Concerns about efficacy for patients with active substance abuse or eating disorders
- Criticism regarding the voluntary nature of the program not being suitable for everyone
- Some patients experienced discomfort with the intense scrutiny of group-based processes like 'Task'
- Reports of negative or hostile employee workplace culture
In patients' words
"They saved my life... However, for patients with active drug/alcohol/eating disorder issues this place could very well be a death sentence."
— Third-party hospital review site"That’s not to say the Riggs experience was easy or always to her liking. She had disagreements with some staff members and described the 'Task' process... as feeling to her more like unwanted scrutiny than helpful."
— Austen Riggs Center official patient story article"Coming to Riggs when I did was the best thing I could have done. After being a patient on a locked unit, I had a great appreciation for the open setting. I learned, when things are going badly, don’t retreat and isolate–turn to the people around you."
— Austen Riggs Center official patient outcomes pageMore clinics in Stockbridge
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