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Sentara Primary Care & Therapy Center

Primary Care • Staunton, VA

★★★★★4.6/513 reviews across 1 platform

Ratings by platform

  • Vitals/Healthgrades: 4.6/5 (13 reviews)

What patients say

Patients praise

  • praise for organized and professional service
  • convenience of walk-in services and same-day appointments
  • positive feedback regarding thoroughness of some patient care encounters
  • appreciation for the friendly nature of some staff members

Common complaints

  • reports of perceived rudeness or cold demeanor from some providers
  • complaints about dismissiveness or feeling rushed during appointments
  • negative experiences with office staff and nursing staff

In patients' words

"Dr.Formato was ... NOT RUSHED, took her time and addressed all of my concerns..."

— Vitals user review

"My second appointment wasn’t so great. She cut me off, saying I needed to hurry it up. Didn’t perform a complete physical. Seemed flustered and overwhelmed..."

— Vitals user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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