Carilion Clinic Family Medicine - Staunton
Primary Care • Staunton, VA
Ratings by platform
- Vitals, Carilion Clinic website: 4.7/5 (Dr. De Los Reyes) and 4.3/5 (Dr. Dunn) via Vitals; 5.0/5 for Leigh Mann, PA via Carilion Clinic site (128 reviews (for specific provider Leigh Mann, PA))
What patients say
Patients praise
- Specific providers and PAs, such as Leigh Mann and Dr. Chernoff, receive high praise for thoroughness, listening, and patient care
- Positive rapport and helpfulness from nursing and some medical staff
- Patients who appreciate the quality of medical advice and guidance from specific providers
Common complaints
- Facility is described as outdated, uninviting, and dirty
- Long wait times for appointments and while waiting in the office
- Concerns regarding staff rudeness and communication issues, including being hung up on
- Frustration with appointment scheduling and inflexibility regarding late arrivals
In patients' words
"Leigh Mann is an excellent PA. She is patient n provides answers to all my questions. Amazing person!!"
— Carilion Clinic website"I've gone to this practice for almost 20 years and has done nothing but gone downhill. Several times I have had to see more than one provider for an issue... The wait time to be seen for your appointment is ridiculous. The staff has been rude... The office is severely outdated."
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