Carilion Clinic Family Medicine
Primary Care • Staunton, VA
Ratings by platform
- Vitals, Carilion Clinic website: 4.7/5 (128 reviews)
What patients say
Patients praise
- Specific providers and PAs, such as Leigh Mann and Dr. Chernoff, receive high praise for thoroughness, listening, and patient care
- Positive rapport and helpfulness from nursing and some medical staff
- Patients who appreciate the quality of medical advice and guidance from specific providers
Common complaints
- Facility is described as outdated, uninviting, and dirty
- Long wait times for appointments and while waiting in the office
- Concerns regarding staff rudeness and communication issues, including being hung up on
- Frustration with appointment scheduling and inflexibility regarding late arrivals
In patients' words
"Leigh Mann is an excellent PA. She is patient n provides answers to all my questions. Amazing person!!"
— Carilion Clinic website"I've gone to this practice for almost 20 years and has done nothing but gone downhill. Several times I have had to see more than one provider for an issue... The wait time to be seen for your appointment is ridiculous. The staff has been rude... The office is severely outdated."
— LocalityBizMore clinics in Staunton
Dr. Jesse Myers & Dr. Alan White
Patients praise: Friendly, welcoming, and professional staff · Compassionate and thorough care from Dr. Myers and Dr. White.
Dr. Ron Lowman
Patients praise: Quick, convenient scheduling/same-day appointments · Effective pain relief (including sciatica and long-term issues).
The Joint Chiropractic
Patients praise: Friendly, professional, and knowledgeable staff · Effective pain relief and treatment outcomes.
Ivy Rehab
Patients praise: Highly skilled clinicians · Personalized treatment plans.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.