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Bon Secours Urgent Care, Staunton

Occupational Health • Staunton, VA

★★★★☆4.2/51,231 reviews across 2 platforms

Ratings by platform

  • Solv Health: 4.6/5 (568 reviews)
  • Promallu/Aggregated: 3.9/5 (663 reviews)

What patients say

Patients praise

  • Friendly and professional staff interactions
  • Convenient for minor illnesses and injuries
  • Efficient care for some patients
  • Good bedside manner reported by some users

Common complaints

  • Billing issues and insurance processing difficulties
  • Reports of unprofessional or rushed care from providers
  • Concerns regarding facility cleanliness
  • Long wait times
  • Inadequate examinations or diagnostic procedures

In patients' words

"I have never had a problem with this Clinic or the people that work there, and I have been going to them since they opened."

— Yelp/MapQuest Reviewer

"Billing has been a nightmare. They didn't bill my insurance and tried to charge me over $250... I have now been waiting on hold again for 45 minutes trying to get someone to address their issue."

— Promallu Reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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