Carilion Clinic Family Medicine
Family Medicine • Staunton, VA
Ratings by platform
- Carilion Clinic official website: 5.0/5 (128 reviews)
- Healthgrades: 5.0/5 (5 reviews)
- LocalityBiz
What patients say
Patients praise
- highly positive feedback for specific providers such as PA Leigh Mann and Dr. David Chernoff
- providers described as thorough, patient, and good listeners who do not rush appointments
- staff recognized for being caring and efficient in urgent situations
Common complaints
- long wait times for appointments and in the office
- reports of rude or unhelpful office staff and customer service communication issues
- complaints regarding facility maintenance and cleanliness, described as outdated or uninviting
- concerns about consistency of care following changes in practice management or providers
In patients' words
"I've gone to this practice for almost 20 years and has done nothing but gone downhill... The wait time to be seen for your appointment is ridiculous. The staff has been rude to me and several other people I know and they love to lie. The office is severely outdated."
— LocalityBiz review by Jacklyn Nutty"Leigh Mann is an excellent PA. She is patient n provides answers to all my questions. Amazing person!!"
— Patient review on Carilion Clinic website"Dr Chernoff always listens to my concerns and gives a complete explanation to my questions. I couldn't be happier. The staff is also very nice and skilled at their jobs."
— Patient review regarding Dr. David B. ChernoffMore clinics in Staunton
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Patients praise: Some providers praised for being kind and knowledgeable · Instances of courteous staff reported.
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