Augusta Health Staunton Medical Associates
Family Medicine • Staunton, VA
Ratings by platform
- Birdeye: 2.9 out of 5 stars (34 reviews)
- WebMD Care (for individual provider Emily Johnson): 3.0 out of 5 stars (2 reviews)
What patients say
Patients praise
- Some providers praised for being kind and knowledgeable
- Instances of courteous staff reported
Common complaints
- Difficulty scheduling appointments or communicating with staff
- Unresponsive to emails and voicemails
- Perceived lack of professionalism in service
- Dissatisfaction with billing or perceived profit-seeking practices
In patients' words
"Sweet, kind-hearted provider. Also very knowledgeable of her field. Thank you for your help!"
— WebMD review (Feb 2023)"You can't even talk to someone to get an appointment. email, voicemails, don't get returned even when you can't ..."
— Yelp review (July 2026)"DO NOT go here!!! Terrible service and most unprofessional place I have been to."
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