Primary Care - Mount Sinai Doctors on Staten Island

Patients praise

• Physicians described as caring, compassionate, knowledgeable, and thorough
• Doctors who take their time to listen to patients and explain diagnoses and treatments clearly
• Clean, modern, and professional office environments at several locations
• Helpful and efficient medical assistants and clinical staff in some interactions

Common complaints

• Long wait times at certain locations
• Difficulty reaching doctors or receiving timely responses via phone or prescription refills
• Reports of rude or unhelpful front desk and administrative staff
• Challenges with billing codes and administrative errors
• Occasional difficulty in scheduling appointments