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Find a doctor - Staten Island University Hospital | Northwell Health

Primary CareStaten Island, NY

★★★☆☆2.9/5494 reviews across 4 platforms

Ratings by platform

  • Healthgrades: 58% of patients gave a rating of 9 or 10, which is 8% lower than the national average (Not specified (aggregate hospital data))
  • Vivian Health: 3.5 out of 5 stars (37 reviews)
  • Yelp: 2.1 out of 5 stars (103 reviews)
  • MedicalRecords.com: 2.9 out of 5 stars (310 reviews)
  • Birdeye (aggregated Google reviews): 4.0 out of 5 stars (44 reviews)

What patients say

Patients praise

  • many highly-rated individual doctors and specialists
  • praise for compassionate and professional nursing care
  • efficient experiences for routine services like blood work
  • effective surgical outcomes reported by many patients
  • appreciation for thorough and attentive bedside manner in some cases

Common complaints

  • long wait times in doctors' offices
  • inconsistent communication from staff and doctors
  • perceived lack of compassion or attention in hospital settings
  • difficulties navigating the discharge or scheduling processes
  • some reports of dismissive or arrogant bedside manner from individual providers

In patients' words

"Words can't express how grateful I am and how touched I was by the above and beyond compassion that I experienced from my nurses who provided care."

Yelp Review

"If the patient doesn't have a family member/friend to advocate for them at all times, they will be ignored. Even if they have someone, the staff moves slowly."

MedicalRecords.com Review

"She is a first rate physician. She is compassionate, thorough and truly cares about the complete health of her patients."

Healthgrades Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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