Staten Island Richmond Avenue - Quest Diagnostics
Laboratory Services • Staten Island, NY
Ratings by platform
- unilocal.net: 3.3/5 (3 reviews)
- Yelp (as of July 2026): Varied (mixed feedback) (23 reviews)
What patients say
Patients praise
- Fast and efficient service for some patients
- Professional, kind, and skilled phlebotomists
- Good experience for patients with anxiety
- Easy to use online appointment scheduling (once accessed)
- Convenient location
Common complaints
- Long wait times
- Unprofessional staff behavior (rude, cursing)
- Issues with blood draw technique causing pain or discomfort
- Poor facility conditions (cleanliness, overcrowding, ventilation)
- Difficulties with appointment scheduling/phone responsiveness
In patients' words
"Always a good experience! The phlebotomist is excellent! Very courteous, gentle and pleasant!"
— Loc8NearMe review (March 2026)"Extremely rude and unprofessional staff treated my kids and wife terrible for no reason. It’s like they picked people off the street to run this place..."
— LocalityBiz review"The girl who took my blood seemed super inexperienced. She couldn’t get my vein and wiggled the needle 4 times before she gave up and tried the next arm."
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