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Northwell Labs at New Dorp

Laboratory ServicesStaten Island, NY

★★★★★4.8/555 reviews across 2 platforms

Ratings by platform

  • Zocdoc (for Northwell Health-GoHealth Urgent Care): 4.9/5 (41)
  • Solv (for Northwell Health-GoHealth Urgent Care): 4.7/5 (14)

What patients say

Patients praise

  • friendly and professional staff
  • clean and modern facility
  • efficient appointment booking and wait times
  • knowledgeable medical personnel

Common complaints

  • pain during blood draw procedure
  • wait times for service room access
  • billing and insurance processing issues
  • reports of rude or disrespectful staff interactions

In patients' words

"While I was taken on time, and staff was friendly, my arm was absolutely wrecked from the blood drawing. The nurse blew a vein..."

Patient review from MapQuest

"Everyone was so nice especially the doctor! He listened to all my questions and answered them making me feel reassured."

Patient review from Solv Health

"The PA was very rude, no bedside manners , definitely not going back"

Patient review from Solv Health

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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