Urgent Care at HSHS Medical Group
Urgent Care • Springfield, IL
Ratings by platform
- ThreeBestRated: 4.5/5
- Birdeye (Google): 3.7/5 (15)
What patients say
Patients praise
- professional and thorough care
- fast service and efficient visit times
- kind and helpful staff
Common complaints
- communication issues regarding medication prescriptions
- concerns about medical advice involving potentially conflicting supplements
- concerns regarding strict late arrival policies for appointments
In patients' words
"Received excellent and professional care from Deborah the receptionist at front, Eric the nurse and Paula the np. Thank you! ... Always receive excellent, thorough, professional care from all staff."
— ThreeBestRated/HSHS Medical Group Priority Care-South MacArthur Reviews"I am very disappointed with the level of communication and care provided by this office. I was prescribed a new medication through a MyChart message without any phone call or proper explanation..."
— Birdeye (HSHS Medical Group Multispecialty Care)More clinics in Springfield
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