Radiology & Imaging, CT, MA - Baystate Radiologist Services
Radiology & Imaging • Springfield, MA
Ratings by platform
- Expected Healthcare: 4.2/5 stars (5 reviews)
- Yahoo/Yelp aggregation: 4.0/5 stars (approximate) (Limited (Yahoo/Yelp aggregation))
What patients say
Patients praise
- Friendly and helpful staff
- Prompt service for some patients
- Efforts to make patients feel comfortable during appointments
Common complaints
- Long wait times for imaging services
- Difficulty reaching representatives by phone (e.g., call disconnected)
- Inconvenient access to handicapped parking
In patients' words
"An HOUR wait time for imaging. If handicapped spring for the valet parking. $40 well worth it. Handicapped parking spaces about 70 yards away from entrance!!!!!!"
— LocalityBiz User Review"Prompt and nice. Staff are friendly and helpful and make you comfortable and make sure you are quickly waited on."
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