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Comprehensive Eye Care - Springfield: Eye Doctors in Springfield

Optometry • Springfield, OH

★★★★★4.5/5261 reviews across 1 platforms

Ratings by platform

  • Birdeye (Google/Birdeye aggregate): 4.5/5 (261 reviews)

What patients say

Patients praise

  • Professional and knowledgeable medical care from providers
  • Effective explanation of vision issues by staff
  • Willingness to correct errors in lens manufacturing without extra cost
  • Generally well-regarded medical service quality despite administrative issues

Common complaints

  • Poor communication regarding staff or doctor changes
  • Issues with appointment scheduling and cancellations
  • Customer service perceived as rude or unprofessional by some patients
  • Concerns regarding the quality or durability of eyewear products

In patients' words

"The optometrist tech and Dr. were great! Able to explain things and relaxed about time to explain vision issues I was experiencing! After false start with lens manufacturing... optician carefully explained why I was not able to see well... replacement lenses ordered at no cost!"

— Birdeye Review (Tom B.)

"I get there and she takes my information then, tells me I have no appointment... very disappointed in my previous experience. Very unprofessional."

— LocalityBiz Review (Jasmin Gonzalez)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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