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Moran and Haag-Rickert OBGYN Springfield, MA

Obstetrics & Gynecology • Springfield, MA

★★★★☆4.1/510 reviews across 2 platforms

Ratings by platform

  • Vitals, WebMD, Healthgrades: 4.6/5 to 5.0/5 (Dr. Thomas Moran) (7 to 14 ratings mentioned on different platforms for Dr. Moran)
  • Vitals, Sharecare, Healthgrades: 3.0/5 to 4.2/5 (Dr. Colette Haag-Rickert) (3 to 25 ratings mentioned on different platforms for Dr. Haag-Rickert)

What patients say

Patients praise

  • Highly regarded for clinical expertise and long-term care experience
  • Some patients praise providers for being kind, attentive, and professional
  • Preference for the smaller, more personalized practice setting compared to larger clinics

Common complaints

  • Reports of rude or condescending bedside manner
  • Frustration with communication and lack of responsiveness from office staff
  • Concerns about unresolved medical issues or lack of clear explanations for procedures
  • Negative billing or administrative experiences

In patients' words

"I have been a patient of Dr Moran's for over 20 years; I highly recommend him. He is very kind and patient, and takes the time to explain things."

— Healthgrades review for Dr. Thomas Moran

"She is so rude and so condescending. She is a robot with NO emotions. I went in for a biopsy that was never explained to me and I was very very scared."

— Healthgrades review for Dr. Colette Haag-Rickert

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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