Healthcare - Springfield Regional Chamber of Commerce
Behavioral Health • Springfield, VT
Ratings by platform
- HealthLocator/HCAHPS Summary: 2 out of 5 stars (based on HCAHPS summary) (Not specified total, based on national survey averages)
- Yelp: Varies by individual review platform (Not specified total)
What patients say
Patients praise
- recognition for specific medical staff and nursing ratios
- active community engagement by regional chambers regarding healthcare improvement
- regional focus on advancing mental health and technological innovation in care
Common complaints
- concerns regarding doctor communication
- lower-than-average patient experience scores in several categories
- mixed reports on patient environment and care satisfaction
In patients' words
"Top notch, better care of by far than my mom received when she was at Miami Valley Hospital! Better nurse to patient ratios! Helpful ..."
— Yelp User Review"Hospital rating and recommendation: 2 out of 5 stars. Reflects patients who gave their hospital a rating from 0 (lowest) to 10 (highest), and reported that they would definitely recommend it."
— HealthLocator/HCAHPS SummaryMore clinics in Springfield
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Patients praise: Supportive staff and team environment in some programs · Positive impact on individual recovery and life stability for some clients.
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Patients praise: Staff described as caring, empathetic, and professional in specific instances · Life-saving support and effective treatment outcomes for many individuals in recovery programs.
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Mercy Behavioral Health - Springfield
Patients praise: some patients report excellent, compassionate, and highly helpful care from specific doctors and psychologists · positive experiences with front-desk staff at specific locations being kind and respectful.
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