HCRS: Homepage
Behavioral Health • Springfield, VT
Ratings by platform
- Rehabs.com / Alcohol.org: 3.3 out of 5 stars (aggregated) (1 (on rehab platforms))
- Facebook: 4 out of 5 stars (10 reviews (at time of report))
- Indeed / Glassdoor (Employee Reviews): Approximately 3.4 out of 5 stars (Over 50 combined employee reviews)
What patients say
Patients praise
- Supportive staff and team environment in some programs
- Positive impact on individual recovery and life stability for some clients
- Effective use of technology for accessibility, such as Zoom appointments
Common complaints
- Concerns regarding workplace culture and lack of management support
- Concerns about the implementation of AI note-taking software and patient privacy
- Reports of misogynistic, biased, or passive-aggressive supervision in some departments
In patients' words
"I always feel welcomed and heard. Someone is always available in a time of need. It’s a no judgment zone."
— HCRS Testimonials page"Worst workplace culture I have ever seen. Senior management and direct supervisors are secretive and don’t care about their employees."
— Indeed Employee Review"Lack of informed consent does real harm. It breaks trust and deepens our fears of mistreatment in the system."
— Commons News article on AI software rolloutMore clinics in Springfield
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