Spokane Urgent Care Valley | Walk In Clinic & Telehealth | CHAS
Urgent Care • Spokane Valley, WA
Ratings by platform
- HelpConnectUsa: 4/5 (256)
What patients say
Patients praise
- Some staff and providers are described as helpful, compassionate, and attentive
- Clinics are often praised for being clean, professional, and welcoming
- Walk-in accessibility is a significant benefit for many patients
- Appreciation for specific staff members who go above and beyond to assist patients
Common complaints
- Perceived lack of compassion or empathy from some staff and providers
- Complaints regarding poor communication, bedside manner, and administrative disorganization
- Frustration with prescription management, appointment scheduling, and long wait times
- Instances of perceived medical negligence or disregard for patient symptoms
- Concerns about HIPAA-related handling of medical information and privacy
In patients' words
"CHAS is full of amazing, compassionate and caring people! ... Thank you, to each and every one of you! ... I’m grateful for today and to know if I ever need it again, this is where I will go!"
— Patient review via LocalityBiz"I wasn’t given a chance to ask questions. She handed me my discharge paperwork and wished me luck and got me out of there as quickly as she could. Her bedside manner was terrible."
— Patient review via LocalityBiz"I will say that long ago I got good service from Chas. But, they refused to renew my Insulin Prescription... If you want health care, you are no longer going to get it at Chas."
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