Providence Urgent Care Spokane Valley
Urgent Care • Spokane Valley, WA
Ratings by platform
- Birdeye: 3.7 out of 5 stars (388 reviews)
- Google: 3.8 out of 5 stars (385 reviews)
What patients say
Patients praise
- Friendly and helpful reception/admitting staff
- Compassionate, nurturing nursing staff in some interactions
- Efficient care once seen by clinical staff
- Thorough medical assessments by physicians
Common complaints
- Long wait times
- Issues with appointment/reservation system accuracy
- Staff perceived as unhelpful or disorganized by some patients
- Dissatisfaction with billing or perceived quality of service
In patients' words
"My experience with Providence Urgent care was excellent. I called ahead to make my appointment. The admitting receptionist was very friendly and helpful."
— Yelp"Dont bother making an appointment because it doesnt mean anything at all. They claim its to "reserve your spot" but it doesnt. Their receptionist stated that if other people check-in before you, they get seen first. Which literally defeats the purpose of even saving a spot or making an appointment."
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