Laboratory - Lab Test Services | Spartanburg Regional
Laboratory Services • Spartanburg, SC
Ratings by platform
- Yelp: 2.9/5 (17 reviews)
- ComplaintsBoard: 3.0/5 (0 reviews and 2 complaints)
- Yelp (Canada): 1.8/5 (6 reviews)
What patients say
Patients praise
- Laboratory services have received global recognition for quality standards (CAP accreditation)
- Comprehensive lab service availability on-site and 24/7 support
Common complaints
- Negative experiences with patient care and bedside manner
- Issues with communication and discharge instructions
- Reported patient dumping allegation involving a $100k settlement
- Staffing and management concerns expressed by employees
In patients' words
"Achieving and sustaining this level of excellence requires not only technical expertise, but also an unwavering dedication to quality, accuracy and patient safety."
— Phil Feisal, Spartanburg Regional Healthcare System COO-Hospital Group"Sent me home with three compression fractures in my vertebrae and not one single person told me and did not even indicate it in my discharge package."
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