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Family Medicine in Spartanburg, SC | Find a Doctor

Family MedicineSpartanburg, SC

★★★★★4.7/592 reviews across 4 platforms

Ratings by platform

  • Healthgrades (Dr. Saiward Glenn): 4.9/5 stars (34 reviews)
  • Vitals (Dr. John M. Bennett): 4.9/5 stars (22 reviews)
  • Healthgrades (Dr. Steven Hess): 4.4/5 stars (19 reviews)
  • WebMD (Dr. Mark Miles): 4.5/5 stars (17 ratings)

What patients say

Patients praise

  • High levels of patient satisfaction for individual physicians recognized for listening and compassion
  • Professional and courteous office staff in specific, well-regarded practices
  • Comprehensive primary care with thorough explanations of treatments and conditions
  • Recognition as 'Best of Spartanburg' for top-performing family medicine providers

Common complaints

  • Long wait times and difficulty with scheduling appointments for new patients
  • Poor administrative communication or lack of responsiveness to patient inquiries
  • Concerns regarding inaccurate medical records or notes
  • Perceived impersonal, factory-like atmosphere in some large practices

In patients' words

"It felt like a human mill!! No personal touch. Never saw a doctor just staff."

LocalityBiz (Family Physicians of Spartanburg)

"Dr. Glenn has been my primary Dr. For over 10 years. She is the best. Always friendly, treats you like family and has genuine care and concern for her patients."

Healthgrades (Dr. Saiward Glenn)

"VERY THOROUGH AND EXPLAINS EVERYTHING, ALSO LISTENS WHICH IS VERY IMPORTANT TO ME, OFFICE STAFF IS VERY EFFICIENT AND NURSE GETS BACK TO ME RIGHT AWAY, WONDERFUL ALL AROUND"

Vitals (Dr. John M. Bennett)

"Dr. Hess is the best doctor I have ever seen... He takes the time out to listen and shows genuine concern. Seeing him was a life changer for me."

Healthgrades (Dr. Steven Hess)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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