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Spartanburg Medical Center - Diabetes & Endocrinology - Spartanburg

Diabetes TreatmentSpartanburg, SC

★★★★☆3.5/532 reviews across 3 platforms

Ratings by platform

  • Birdeye: 2.2 out of 5 stars (based on 13 reviews) (13)
  • Healthgrades (Dr. John Schenck): 4.4 out of 5 stars (based on 19 reviews) (19)
  • Vitals (Dr. Mayte Sandrin): 3.4 out of 5 stars

What patients say

Patients praise

  • Specific individual physicians are described as attentive and caring by some patients
  • Positive interactions reported regarding willingness to listen to questions and concerns

Common complaints

  • Difficulties with administrative tasks, including billing and appointment scheduling
  • Reports of unresponsiveness or long wait times for appointments and follow-ups
  • Concerns regarding office staff professionalism and friendliness
  • Patient dissatisfaction with physician communication and perceived lack of attention to concerns

In patients' words

"I am very pleased with Dr M who is very caring and listens to my concerns. My 3 stars are because of how difficult it is to get in touch with the office about billing or appointment changes."

LocalityBiz review

"This office employs the rudest people that I have ever dealt with in a medical office. And Dr. Schenck wouldn't know how to diagnose hypothyroidism if it stared him in the face!"

Vitals review

"Dr, Schenck is very professional in his dealings with patients. Dr. Schenck (pronounced Shank) spends time with his patients. He is willing to listen to your questions and concerns."

Healthgrades review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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