Wound Care - Northern Nevada Health System
Wound Care • Sparks, NV
Ratings by platform
- Vivian Health: 3.9/5 (9 reviews)
- Momentary Labs (based on CMS data): 3/5 stars (518 patient surveys (CMS HCAHPS))
What patients say
Patients praise
- cleanliness of the facility
- helpful and thorough staff during specific procedures
- general patient willingness to recommend hospital services
Common complaints
- unprofessional staff behavior
- poor communication regarding appointments and treatment plans
- concerns regarding staff responsiveness and attention to patients
In patients' words
"Went here to get treatment for a wound on my ankle that was not healing. It's been a slow process but it is finally almost done. Doctor O'Brien (sorry if I misspelled that) and all the staff are very helpful and explained everything that they were doing and answered all the questions I had. Highly recommend"
— LocalityBiz user review"My experience with the staff was extremely disappointing and unprofessional. Due to HIPAA/privacy laws, I cannot share specific details, but I would not recommend this location based on the care and communication I experienced."
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