Primary Care, Family Medicine, Same-Day Services
Primary Care • Sparks, NV
Ratings by platform
- Birdeye (Alpine Family Medicine): 2 out of 5 stars (69 reviews) (69 reviews)
- Healthgrades (Dr. Jason McKenzie): 3.29 out of 5 (based on likelihood of recommendation) (34 ratings)
- Healthgrades (Dr. Amber Hayes): 4.09 out of 5 (based on likelihood of recommendation) (22 ratings)
- Ratings.MD (Dr. Shruti Basho): 4.9 out of 5 (1,126 ratings, 493 comments)
- Ratings.MD (Dr. Tim T. Nguyen): 4.8 out of 5 (2,170 ratings, 788 comments)
- Ratings.MD (Dr. Carl F. Thomas): 4.8 out of 5 (1,470 ratings, 589 comments)
- Ratings.MD (Dr. Amber Lee Hayes): 4.9 out of 5 (1,270 ratings, 352 comments)
What patients say
Patients praise
- Thorough and knowledgeable medical care
- Compassionate, kind, and attentive physicians
- Effective communication and time taken to listen to patients
- Easy access to same-day or urgent appointments with specific providers
- Professional and efficient office staff at certain locations
Common complaints
- Rudeness and poor bedside manner from office staff or physicians
- Difficulty scheduling appointments or long wait times
- Perceived lack of care, apathy, or failure to address patient concerns
- Dissatisfaction with administrative processes like record-keeping or communication
In patients' words
"The staff here is ridiculously unprofessional, rude, and undereducated. The entire office staff needs some serious training in business etiquette and bedside manner."
— Birdeye (Alpine Family Medicine)"Dr. Basho is very personable and has excellent patient interaction skills. She always listens fully and explains EVERYTHING in a way that I can understand."
— Ratings.MD (Dr. Shruti Basho)"Dr. Nguyen is the absolute best Primary I’ve ever had. He not only listens, he is truly caring about my health. The staff members are so polite and always had a warm smile."
— Ratings.MD (Dr. Tim T. Nguyen)"I agree with previous raters that everything is hand written notes... nothing is computerized and patient accessible. Dr M has not come out of dark age."
— Healthgrades (Dr. Jason McKenzie)More clinics in Sparks
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