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Family Eyecare Associates

Optometry • Sparks, NV

★★★★★4.9/5720 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.9/5 (720 reviews)
  • BestProsInTown (140 reviews)

What patients say

Patients praise

  • Highly rated for friendly and helpful staff
  • Doctors described as thorough, informative, and caring
  • Convenient location with ample parking
  • Efficient and personalized eye care services

Common complaints

  • Difficulties with reaching staff by phone and getting call backs
  • Occasional complaints regarding pricing and the glasses purchasing process
  • Isolated reports of unprofessional or disrespectful behavior

In patients' words

"Made me feel comfortable, had a welcoming atmosphere, and the staff were outstanding! And explained every detail."

— Elaine S. (patient)

"The worst customer service !! Nobody answers the phones. Leave messages, nobody calls back."

— Yelp review (anonymous)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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