Contact Our Sparks Eye Care Clinic | Family Eyecare Associates
Optometry • Sparks, NV
Ratings by platform
- Birdeye: 4.9 out of 5 stars (720 reviews (aggregate across platforms))
- BestProsInTown: Not explicitly stated numerical average (140 reviews)
What patients say
Patients praise
- Highly rated for friendly and helpful staff
- Doctors described as thorough, informative, and caring
- Convenient location with ample parking
- Efficient and personalized eye care services
Common complaints
- Difficulties with reaching staff by phone and getting call backs
- Occasional complaints regarding pricing and the glasses purchasing process
- Isolated reports of unprofessional or disrespectful behavior
In patients' words
"Made me feel comfortable, had a welcoming atmosphere, and the staff were outstanding! And explained every detail."
— Elaine S. (patient)"The worst customer service !! Nobody answers the phones. Leave messages, nobody calls back."
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