Northern Nevada Medical Center | Reno and Sparks, NV
Internal Medicine • Sparks, NV
Ratings by platform
- Birdeye: 4.5 / 5 stars (3,806 reviews)
- MedicalRecords.com: 3.6 / 5 stars (161 reviews)
- Vivian Health: 3.9 / 5 stars (9 reviews)
What patients say
Patients praise
- High patient satisfaction scores (approx 85/100) and an 89% recommendation rate
- Appreciation for compassionate and caring individual nursing and technical staff
- Positive feedback regarding hospital environment, cleanliness (in some areas), and modern facilities
- Recognition for efforts in managing pain and providing clear communication during care
Common complaints
- Reports of rushed discharge and lack of follow-up care instructions
- Complaints regarding unprofessional staff behavior, specifically excessive cellphone use in some departments
- Concerns about wait times in the Emergency Department
- Occasional dissatisfaction with the cleanliness of treatment areas
In patients' words
"The ER staff very very kind, compassionate and caring... I was treated with dignity and respect. They managed my pain well. Things to improve: discharge. Instructions were rushed."
— MedicalRecords.com Review"They don't care about anything but their cellphones. The nurses and techs are always on them... I checked myself in to another hospital and got care; ypu can't get it there."
— Birdeye ReviewMore clinics in Sparks
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