Northern Nevada Medical Group | Sparks, Nevada
Family Medicine • Sparks, NV
Ratings by platform
- Solv (Urgent Care): 4.8/5 (1,767 reviews (6,150 ratings))
- Yelp (Urgent Care): 3.0/5 (57 reviews)
What patients say
Patients praise
- Caring and attentive nursing and support staff
- Positive experiences with specific providers/doctors
- Efficient urgent care visits for some patients
- Professionalism of some reception/front-desk staff
Common complaints
- Long wait times for appointments and at the clinic
- Poor administrative and scheduling management (specifically referrals)
- Rudeness or unprofessionalism among front-desk/reception staff
- Concerns regarding business focus (profit vs. patient care)
- Dissatisfaction with responsiveness and communication
In patients' words
"The entire medical group is so focused on profit instead of patient care and they just can’t even get their basic systems together... The referral department is a mess. The scheduling department is a mess and it’s only getting worse."
— LocalityBiz Review"I give this place a 10 out of 10 for professionalism & bedside manner. I highly recommend this Northern Nevada Urgent Care!"
— Solv Review"I've been sitting in a room for 75 minutes and still haven't seen a doctor! Next time I'll just go to the ER"
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