
The Centers for Advanced ENT Care
Sleep Medicine • Southlake, TX
Ratings by platform
- Southlake Neurology & Sleep Wellness Clinic internal website testimonials: 4.99/5 (570 reviews)
What patients say
Patients praise
- friendly, knowledgeable, and caring medical and administrative staff
- successful outcomes with sleep apnea treatments including CPAP alternatives and implants
- clean and comfortable sleep study facilities
- comprehensive and thorough diagnostic processes
- effective relief from symptoms like snoring and fatigue
Common complaints
- long wait times for appointments and equipment delivery
- difficulties with administrative tasks and phone responsiveness
- perceived lack of physician engagement in follow-ups
- reports of unprofessional or rude staff and provider behavior
In patients' words
"I was referred to the Southlake office. It was about 6 weeks from when I called until I could get an appointment. ... Have been there 3 times and have never seen a doctor. Just PAs and technicians. ... No one answers the phone. Need to leave messages that are mostly not returned."
— LocalityBiz user review of NTLSC Southlake"We are very pleased with the care given by Denise. She is extremely knowledgeable and thorough in treating my sleep apnea."
— Southlake Neurology & Sleep Wellness Clinic patient testimonial"Went to see Dr. Virk about a mouth device for my sleep apnea. And all I can say is WOW! It was a great experience all around. ... The tech was really awesome and Dr. Virk was very thorough and answered all my questions."
— LocalityBiz user review of Texas TMJ Sleep & Facial Pain"Clinic was very clean and quiet. Staff were very polite and attentive to my needs. Only downside was the bed provided gave me a sore lower back, but I'm a picky sleeper."
— Birdeye user review of Hope Sleep ClinicMore clinics in Southlake
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