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The Centers for Advanced ENT Care

Sleep Medicine • Southlake, TX

★★★★★5.0/5570 reviews across 1 platform

Ratings by platform

  • Southlake Neurology & Sleep Wellness Clinic internal website testimonials: 4.99/5 (570 reviews)

What patients say

Patients praise

  • friendly, knowledgeable, and caring medical and administrative staff
  • successful outcomes with sleep apnea treatments including CPAP alternatives and implants
  • clean and comfortable sleep study facilities
  • comprehensive and thorough diagnostic processes
  • effective relief from symptoms like snoring and fatigue

Common complaints

  • long wait times for appointments and equipment delivery
  • difficulties with administrative tasks and phone responsiveness
  • perceived lack of physician engagement in follow-ups
  • reports of unprofessional or rude staff and provider behavior

In patients' words

"I was referred to the Southlake office. It was about 6 weeks from when I called until I could get an appointment. ... Have been there 3 times and have never seen a doctor. Just PAs and technicians. ... No one answers the phone. Need to leave messages that are mostly not returned."

— LocalityBiz user review of NTLSC Southlake

"We are very pleased with the care given by Denise. She is extremely knowledgeable and thorough in treating my sleep apnea."

— Southlake Neurology & Sleep Wellness Clinic patient testimonial

"Went to see Dr. Virk about a mouth device for my sleep apnea. And all I can say is WOW! It was a great experience all around. ... The tech was really awesome and Dr. Virk was very thorough and answered all my questions."

— LocalityBiz user review of Texas TMJ Sleep & Facial Pain

"Clinic was very clean and quiet. Staff were very polite and attentive to my needs. Only downside was the bed provided gave me a sore lower back, but I'm a picky sleeper."

— Birdeye user review of Hope Sleep Clinic

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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