Pediatrician in Southlake, TX | Baylor Scott & White Health
Pediatrics • Southlake, TX
Ratings by platform
- Healthgrades (Dr. Stephanie Novak): 5.0/5.0 stars (10 reviews)
- Healthgrades (Dr. Eileen O'Brien-Su): 4.95/5.0 stars (39 responses)
What patients say
Patients praise
- Attentive, compassionate, and knowledgeable bedside manner
- Thorough examinations and clear explanations of care
- Willingness to listen to parent and patient concerns
- Efficient and professional staff interactions
Common complaints
- Some patients reported feeling unheard or having concerns dismissed regarding health issues
In patients' words
"Loved Dr. Novak's bedside manner. She listened to our every concern and provided the best care for my daughter. We didn't feel rushed, we felt heard and cared for."
— Healthgrades review for Dr. Stephanie Novak"Dr. O'Brien-Su is very professional and personable, but not always responsive to concerns. During my visit, it felt like she shrugged off every concern I had as 'just aging' or attributed them to my own failings."
— Healthgrades review for Dr. Eileen O'Brien-Su"Dr. O'Brien-Su is the BEST doctor that I have ever dealt with. Her compassion, and communication skills in explaining things to me in a way that I understand them is greatly appreciated."
— Healthgrades review for Dr. Eileen O'Brien-SuMore clinics in Southlake
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