Pediatrician in Southlake, TX | Baylor Scott & White Health
Pediatrics • Southlake, TX
What patients say
Patients praise
- Attentive, compassionate, and knowledgeable bedside manner
- Thorough examinations and clear explanations of care
- Willingness to listen to parent and patient concerns
- Efficient and professional staff interactions
Common complaints
- Some patients reported feeling unheard or having concerns dismissed regarding health issues
In patients' words
"Loved Dr. Novak's bedside manner. She listened to our every concern and provided the best care for my daughter. We didn't feel rushed, we felt heard and cared for."
— Healthgrades review for Dr. Stephanie Novak"Dr. O'Brien-Su is very professional and personable, but not always responsive to concerns. During my visit, it felt like she shrugged off every concern I had as 'just aging' or attributed them to my own failings."
— Healthgrades review for Dr. Eileen O'Brien-Su"Dr. O'Brien-Su is the BEST doctor that I have ever dealt with. Her compassion, and communication skills in explaining things to me in a way that I understand them is greatly appreciated."
— Healthgrades review for Dr. Eileen O'Brien-SuMore clinics in Southlake
Cook Children's Pediatrics (Southlake)
Patients praise: Attentive, compassionate, and knowledgeable doctors (specifically Dr. Nichols and Dr. Sherrod) · Professional, friendly, and welcoming front desk staff.
Ignite Weight Loss & Mental Health
Patients praise: Highly professional, friendly, and knowledgeable staff · Comprehensive, holistic, and personalized patient care approaches.
Southlake Neurology & Sleep Wellness Clinic
Patients praise: Professional and knowledgeable staff and practitioners · Patient-centered, caring, and attentive care for chronic conditions (e.g., migraines, long COVID).
The Centers for Advanced ENT Care
Patients praise: friendly, knowledgeable, and caring medical and administrative staff · successful outcomes with sleep apnea treatments including CPAP alternatives and implants.
Curis Functional Health
Patients praise: professional and knowledgeable staff · personalized and integrative treatment plans.
Dr. Eric I. Ray
Patients praise: Enhanced access to physicians, including same-day or next-day appointments · More personalized, thorough, and unhurried care compared to traditional practices.
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