Southlake, TX West - Texas Ear, Nose & Throat Specialists, L.L.P.
Ear, Nose & Throat (ENT) • Southlake, TX
Ratings by platform
- rater8: 4.90 out of 5 stars (80 ratings)
- Yelp/MapQuest/Apple Maps: 1.5 out of 5 stars (2 reviews)
What patients say
Patients praise
- Attentive, professional, and thorough clinical care from physicians
- Friendly, accommodating, and patient-focused staff members reported by many patients
- Highly organized service and clear explanations from doctors
Common complaints
- Complaints regarding front desk and administrative staff, specifically concerning insurance handling and check-in procedures
- Some reports of cold or dismissive communication from specific staff members
In patients' words
"Absolutely amazing staff! They were clear in their opinions. Listened to my husband's issues and took the time with him to actually listen! Not many drs do that anymore! Thank you"
— BusinessYab review"Staff did not enter my insurance information in correctly and then told me I did not send them the correct insurance card, when in fact I did send them the correct insurance card and the proof is on t"
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