ENT in Southlake, TX | Ear, Nose & Throat Doctors
Ear, Nose & Throat (ENT) • Southlake, TX
Ratings by platform
- Healthgrades (Dr. Amy Mettman): 4.2 out of 5 (76 reviews)
- WebMD (Dr. James Gonzales): 4 out of 5 (32 ratings)
- WebMD (Dr. Jordan Rihani): 5 out of 5 (23 ratings)
What patients say
Patients praise
- High appreciation for medical expertise and surgical outcomes
- Positive feedback regarding clear communication and thorough explanations from some providers
- Reports of caring and kind environment by staff and doctors
Common complaints
- Reports of dismissive bedside manner and feeling unheard by some patients
- Concerns regarding misdiagnosis or ineffective treatment plans
- Complaints about office communication, staff responsiveness, and follow-up processes
In patients' words
"Dr. Ashmead is awesome! She has great bedside manner and is very talented at what she does. She takes care of me and several members of my family."
— ENT Southlake Patient Testimonial"WORST DOCTOR EVER. DID NOT CARE AT ALL."
— Vitals Review"I would not recommend Dr. Gonzales. He diagnosed me with cancer through a biopsy, giving the news to my partner while I was still sedated. He did not take the time to wait until I was awake to discuss with me personally."
— Healthgrades ReviewMore clinics in Southlake
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