Addiction Treatment | hhcbehavioralhealth.org | Hartford HealthCare
Substance Abuse Treatment • Southington, CT
Ratings by platform
- Birdeye (The Hospital of Central Connecticut-Behavioral & Mental Health): 2.1/5 stars (48 reviews)
What patients say
Patients praise
- availability of comprehensive addiction and mental health services close to home
- some providers noted as polite and helpful
- effective medication management support
Common complaints
- long wait times and appointment delays
- poor communication and unresponsive administrative staff
- lack of appointment reminders
- strict late policies
- perceived disorganization in clinic management
In patients' words
"Second time coming to my client appointment here and they take people in before someone’s appointment and take so long to get them in. ... Never seen such an unorganized clinic."
— LocalityBiz (Review of Hartford HealthCare Medical Group, Southington)"This is the only medical office ... that offers NO text, call or email appointment reminders. They have a very strick 7 minute late policy, no exceptions. Whomever is in charge never returns voicemails."
— Birdeye (Review of The Hospital of Central Connecticut-Behavioral & Mental Health)More clinics in Southington
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