Rheumatologist | The Hospital of Central Connecticut | CT
Rheumatology • Southington, CT
Ratings by platform
- Vitals: 3.4 out of 5
- WebMD: 4.0 out of 5 (11)
- Vivian Health: 3.7 out of 5 (3)
What patients say
Patients praise
- Clinicians frequently praised for being attentive, professional, compassionate, and thorough in explaining treatments
- Patients often feel listened to and involved in their care plans
- Positive experiences with clinical outcomes and professional medical attention at the Bradley Memorial campus
Common complaints
- Reports of unprofessional office staff interactions, including difficulty with scheduling and administrative mistakes (e.g., insurance claims)
- Mixed reviews regarding administrative efficiency and communication at clinic locations
- Workplace culture concerns reported by some staff at the Bradley Memorial campus
In patients' words
"Dr. Cassetta listens to you. He does not rush. I really like that he explains what is going on and explains what is happening & the next step to treat the problem."
— Hartford HealthCare Patient Review"Dr Manning is amazing but staff and APRN don’t know anything about customer service!"
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