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Hartford HealthCare Cancer Institute at The Hospital of Central ...

Infusion CentersSouthington, CT

★★★★☆4.0/53 reviews across 2 platforms

Ratings by platform

  • Vivian Health (General Hospital Campus): 3.7 out of 5 (3 reviews)
  • Hartford HealthCare Official Site (Press Ganey): Individual provider ratings ranging from 4.7 to 5.0 out of 5 (Multiple verified ratings available on official provider pages)

What patients say

Patients praise

  • Efficient, professional, and friendly medical care experience
  • High praise for specific surgical oncologists and clinical staff
  • Successful patient outcomes and effective use of advanced medical technology like robotic surgery
  • Modern and well-maintained facilities

Common complaints

  • Inconsistent quality of care depending on the specific physician seen
  • Reports of staff behavior and workplace culture issues at the campus, though not specific to the cancer institute unit

In patients' words

"Dr. April Duckworth is an angel of an angel. She was right by my side the whole time."

Patient testimonial via Hartford HealthCare news center

"It depends who you are going to see. Some of the doctors are amazing like Dr Carangelo however others brush you off and don’t help you find the answers you need for what is happening in your body."

Online user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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