Dermatology - Southington
Dermatology • Southington, CT
Ratings by platform
- Birdeye/Google (Hartford HealthCare Medical Group - Dermatology): 2.3 out of 5 stars (12 reviews)
- Zocdoc (Dr. Frank Santoro, MD): 4.92 out of 5 stars
What patients say
Patients praise
- Professional and knowledgeable doctors
- Friendly and thorough staff/medical team
- Prompt service and effective diagnosis of skin conditions
- High trust in provider expertise for procedures and surgeries
Common complaints
- Difficulty reaching the office via phone
- Lack of follow-up on referrals and appointment scheduling
- Poor customer service experience
In patients' words
"Cannot get anyone to answer the phone, have been calling for days. There is an option for someone to call you back if you leave a message but that must go into an unknown voicemail. No call back. Ridiculous!"
— Hartford HealthCare Medical Group - Dermatology Review on Birdeye"I felt at east the minute I walked into the office as the staff at the front desk were very friendly. Then the nurse who met me in the examining room also made me feel at ease and welcome. Dr Chen then came in and was very friendly and very thorough."
— DocSpot Patient Review for Dr. Amy Chen"Have been seeing Dr. Payette for years. Last year he discovered a Basil cell growth on my nose. He recommended a surgeon who was wonderful... I trust Dr. Payette completely."
— DocSpot Patient Review for Dr. Michael PayetteMore clinics in Southington
Ivy Rehab Physical Therapy – Southington
Patients praise: Friendly, helpful, and welcoming staff · Professional and skilled therapists who personalize care.
462 Queen St., Suite 302, Southington
Patients praise: thorough and professional care · friendly staff and technicians.
LIVation: IV Therapy CT | Mobile IV Therapy & Drip Hydration Services
Patients praise: Professional, knowledgeable, and compassionate staff · Convenient mobile/concierge service provided in homes.
Hartford HealthCare HealthCenter, Southington
Patients praise: High patient satisfaction ratings for individual providers (often 4.5+ out of 5) · Convenient location and access to specialized services like on-site pharmacists.
General Surgery - Hartford HealthCare Medical Group
Patients praise: High patient satisfaction ratings for specific surgeons (e.g., 4.9/5 for Dr. Bartus and Dr. Goundrey) · Expertise in specialized and robotic surgical procedures.
Lori Marie De La Portilla, DO
Patients praise: Highly knowledgeable and thorough in medical assessments · Caring, empathetic, and warm bedside manner.
Comparing your options?
Browse other Dermatology clinics, or filter by state and specialty to compare patient ratings.