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Primary Care locations | HealthPartners & Park Nicollet

Primary Care Clinic • South Saint Paul, MN

★★☆☆☆1.5/585 reviews across 1 platform

Ratings by platform

  • Trustpilot: 1.5/5 (85 reviews)

What patients say

Patients praise

  • Efficient and prompt service, especially for urgent care needs
  • Helpful and pleasant staff at some locations
  • Positive, long-term relationships with specific primary care physicians who are viewed as knowledgeable and caring
  • Convenient access to free parking and multiple facility locations

Common complaints

  • Billing and insurance disputes, including unexpected charges for annual physicals vs. office visits
  • Difficulties with scheduling, including long wait times for appointments and inconsistent communication
  • Patient concerns regarding the quality of care, perceived lack of empathy, or dismissive attitudes from some providers
  • Frustration with customer service, including difficulty resolving administrative or billing issues
  • Perception of prioritizing efficiency over personalized or compassionate patient care

In patients' words

"Beware of these doctors who ignore these patients and are to incompetent to do their jobs."

— Trustpilot review

"The people working here value efficiency over being friendly."

— Unilocal review of St. Paul clinic

"This was a pleasant experience as we had warm and efficient service, fairly short waiting time in the little room and out the door. Huge parking lot."

— Yelp review for St. Paul location

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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